As a general guide:

• Adult dogs: around 2–3% of their body weight per day
• Adult cats: around 3–4% of their body weight per day

This depends on your pet’s age, activity level, and metabolism.
We recommend splitting the daily amount into 2–3 smaller meals, spaced throughout the day, to support digestion and steady energy.

Yes. If your pet is new to fresh food, we recommend mixing Two of a Kin with their current food at first and increasing the amount gradually over a few days.

Fresh food is naturally different from processed food, so a slow transition helps your pet adjust comfortably. Once fully switched, feed Two of a Kin on its own to get the full benefit of a complete and balanced meal.

No additions needed. Our meals are always complete and balanced and provide all the nutrients your pet needs—just portion, serve, and enjoy.

• Kibble is highly processed and cooked at high heat, often relying on fillers and additives.
• Canned food is less processed but still heat-treated and shelf-stable.
• Gently cooked food is made with real, human-grade ingredients and cooked at low temperatures to better retain nutrients, flavour, and digestibility.

Yes, rotating proteins is encouraged. It adds variety, supports balanced nutrition over time, and can help reduce sensitivities—just introduce new proteins gradually and watch how your pet responds.

Start slow and keep it simple. Begin with one familiar protein, feed smaller portions, and transition gradually over several days. If symptoms continue, pause the switch and reach out to us or your vet for guidance.

Most pets adjust within 3–5 days, but some may take up to 7–10 days. Go at your pet’s pace and extend the transition if needed to keep digestion comfortable.

This is normal. Try adding a spoon of boiling water to warm the food and release the aroma.

For the first 24 hours, we recommend feeding only Two of a Kin (no treats or other foods) so your pet can properly adjust. If they’re still hesitant after that, slow down and reach out to us for help.

Most pets do best with a gradual mix over 3–5 days, slowly increasing Two of a Kin while reducing kibble.

However, for healthy adult pets, you can also switch straight to Two of a Kin and feed it exclusively for the first 24 hours to help them adjust to fresh food.

Because Two of a Kin is more digestible and nutrient-dense. With real, human-grade meat and no fillers, your pet absorbs more of what they eat—so there’s simply less waste left to pass.

Yes. Changes in color, size, or firmness are normal during the adjustment period and usually settle once your pet adapts to fresh food.

We source our meat from trusted, food-grade suppliers, using the same quality standards as food made for people. All ingredients are carefully selected for safety, freshness, and nutritional value.

We never use by-products, fillers, or mystery meats.

Yup. They’re good enough for you—though we recommend leaving them to your pet.

Never. We don’t use fillers, by-products, artificial preservatives, or additives. We only use real ingredients your pet was meant to eat.

We don’t use fillers, grains, or unnecessary fruits and vegetables (especially for cats) because pets simply don’t need them.

Two of a Kin meals are built around what cats and dogs are biologically designed to eat—real meat, thoughtfully balanced, with nothing added to cut costs or just sound good on labels.

Yes. We use our own Two of a Kin nutrient mix, carefully formulated to ensure each meal is complete and balanced.

Our nutrient mix provides essential vitamins, minerals, and nutrients that may not be consistently present in meat alone—without relying on fillers or unnecessary additives.

• Single-protein recipes use one main animal protein, making them easier to digest and ideal for pets with sensitivities.
• Multi-protein recipes combine different proteins to offer more variety and broader nutritional exposure over time.

Yes. All Two of a Kin recipes are formulated to meet AAFCO nutritional standards for complete and balanced meals.

Never. Only high-quality meat and organs are on the menu.

When kept frozen at -18°C or below, Two of a Kin meals stay fresh for up to 6 months. Always check the date on the pack and keep unopened portions frozen until ready to use.

It can be kept in the fridge for up to 7 days. Once opened, use within 2–3 days for best freshness.

We don’t recommend refreezing it. Once thawed, it’s best to keep it refrigerated and use it within the recommended time to maintain food safety, texture, and nutritional quality.

The best way is to thaw it slowly in the fridge. If you’re short on time, you can place the sealed pack under cold running water. Avoid thawing at room temperature.

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You can serve it straight out of the fridge or gently warm it slightly if your pet prefers. Just don’t cook it or heat it until scalding hot.

Yes, but only to gently warm it. Use low power, heat briefly, stir well, and make sure it’s warm—not hot—before serving.

We recommend no longer than 30 minutes at room temperature. If it hasn’t been eaten by then, discard the leftovers for safety.

Keep open packs sealed tightly (zip, clip, or airtight container) and store in the fridge.

We only use express shipping, so orders typically arrive the same day, depending on your location and delivery schedule.

At the moment, we deliver only in Saigon.

If your order arrives slightly thawed but still frozen, it’s safe to refreeze or refrigerate and use as normal.

If it arrives fully thawed and warm, please don’t feed it—contact us immediately and we’ll sort it out.

Yes. You can request a preferred delivery window at checkout and we’ll do our best to accommodate.

Yes. Please contact us quickly before it ships and we’ll update it.

Please make sure someone can receive it. If left unattended, we can’t guarantee temperature control after delivery.

We offer free delivery for orders above 500,000 VND. Delivery charges apply to orders below this amount.

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Contact us immediately with your order number. We’ll fix it.

Contact us immediately with your order number. We’ll fix it.

Contact us immediately with your order number. We’ll fix it.

Only if it hasn’t been packed or dispatched yet.

Contact us immediately. If it hasn’t shipped, we can help change it.

Reach us via Zalo, WhatsApp, or email.